Business

WestJet seat U-turn exposes risks for airlines squeezing economy passengers

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Canada's WestJet abruptly walked back a rollout of tighter economy seating last week after viral videos showed passengers struggling with cramped legroom. The U-turn offered a sharp warning to North American airlines redesigning cabins to favor higher‑paying travelers, often by trimming space and cutting once‑standard perks in the back of the plane.

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